Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare assistants support practice nurses with their daily work and carry out tasks such as blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Receptionists provide an important link for patients with the practice and are your initial contact point for all general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform many other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. They liaise with multiple outside agencies. It is necessary, on some occasions, for the reception staff to ask you for information if the GP requires it. For example, if you wish to make appointments with the Nurse they will need to know what appointment time to allocate for you and the nurse may have to make some preparation prior to your arrival - depending upon your requirements. Some procedures require lengthy slots of up to an hour and you will usually find that you will need to book further in advance for certain procedures and you will need to provide information to the staff.

The midwives are specialist nurses who care for patients during and after pregnancy at home, at the surgery and at the hospital. They are based at Walsgrave Maternity Hospital - telephone 76964000 and ask for the midwives.

The nurses provide specialist nursing services to patients of all ages at home or as close to home as possible. Telephone 0300 200 0011.

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. Telephone 02476843100.

Our counsellor is available by appointment via doctor referral.

Available by appointment via doctor referral.