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EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:


Practice News: The Practice uses a system called EMIS Web to manage clinical information about your care and health.


This system is provided by a company called EMIS Health LTD who acts as a data processor on behalf of the Practice. EMIS Health LTD also uses a sub-processor which is Amazon Web Services (sub-processor) who act under written instruction from EMIS Health LTD to store the data. Under no circumstances is it technically possible for Amazon Web Services to access any information about you. Should you have any concerns or queries please do not hesitate to contact the Practice.


STATEMENT FROM EMIS WEB: 


Third party processors


In order to deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. In addition the practice will use carefully selected third party service providers. When we use a third party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than in accordance with our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties includes:



  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example you were paying for a prescription or a service such as travel vaccinations).


Further details can be directed to future-data@emishealth.com   https:/www.gov.uk/guidance/use-cloud-first

Statement of Intent

New contractual requirements came into force from 1st  April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:

1. Referral Management

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued. The use of this verified NHS number ensures that patients can be correctly identified and supports safe, high-quality care.

Woodway Medical Centre can confirm that we use the NHS number as an identifier for all patients.

2. Electronic Appointment Booking

Practices are required to promote and offer the facility for all patients to book and cancel appointments at the practice online.

Woodway Medical Centre can confirm that we currently offer the facility of booking and cancelling appointments online to all patients who have registered for online services.

3. Online Requests for Repeat Prescriptions

Practices are required to promote and offer the facility for all patients to order repeat prescriptions online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.  

Woodway Medical Centre can confirm that we our patients have the facility to order repeat prescriptions online and we actively encourage patients to make use of this service 

4. Summary Care Record

Having your Summary Care Record available will help anyone treating you who does not have available your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.  Patients have the choice to opt-out should they wish by completing a form available in reception or on this site under 'Further Information -  Summary Care Record'

Woodway Medical Centre can confirm that we participate in the Summary Care Record scheme

 5. GP2GP Record Transfers

If you move to a GP surgery that uses electronic medical records then your patient records will be available to them shortly after registering you at the practice. This is called GP2GP.  It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England.  At present the system does not support the electronic transfer of records over a certain size but this will hopefully be addressed at a future date.

Woodway Medical Centre can confirm that GP2GP transfers are already active, and we send and receive patient records via this system where records are within the transfer size.

6. Patient Access to their GP Record

Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions.

Woodway Medical Centre can confirm that this service is available to all patients who have registered online,  We also include vaccination history where it is known or recorded.



 
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