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EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:


Practice News: The Practice uses a system called EMIS Web to manage clinical information about your care and health.


This system is provided by a company called EMIS Health LTD who acts as a data processor on behalf of the Practice. EMIS Health LTD also uses a sub-processor which is Amazon Web Services (sub-processor) who act under written instruction from EMIS Health LTD to store the data. Under no circumstances is it technically possible for Amazon Web Services to access any information about you. Should you have any concerns or queries please do not hesitate to contact the Practice.


STATEMENT FROM EMIS WEB: 


Third party processors


In order to deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. In addition the practice will use carefully selected third party service providers. When we use a third party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than in accordance with our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties includes:



  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example you were paying for a prescription or a service such as travel vaccinations).


Further details can be directed to future-data@emishealth.com   https:/www.gov.uk/guidance/use-cloud-first

Online Access to Medical Records

Activating access to view more detailed elements of your medical record online is, understandably, subject to strict guidelines. 

You must consider how secure your own access is to protect your confidentiality. 

We have to adhere to strict protocols to ensure that you produce the necessary proof of identity.

Each application is assessed individually and may take up to 21 working days.

You may also use this to access your child's medical information - however, this too is strictly monitored and when a child reaches the age of 10 the access has to be reviewed.

for further information please see the leaflet below and for access please complete the attached forms as appropriate and bring it in person to the surgery with photo ID such as your passport or driving licence with photo and proof of residence such as a household bill or bank statement dated within the last three months.

General information:                         Information leaflet

Application / Consent form:               Online Medical Record Access

Application/Consent form for child:    Online Medical Record Access 3rd party



 
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